Document Management for Financial Services & Wealth Management
Reduce compliance risk, strengthen information governance, and streamline collaboration with M-Files
Secure, compliant document management for financial services and wealth management
Financial services and wealth management providers operate under intense regulatory scrutiny. Poor document control increases risk, cost, and exposure. Common challenges include:
- Ensuring staff have access to the latest approved version of constantly changing policy and procedure documents
- Demonstrating compliance with ASIC regulations
- Maintaining accurate and complete client records
- Preparing for audits and regulator reviews
- Controlling access to sensitive financial information
M-Files helps financial services organisations manage policies, procedures, client records, and compliance documentation in one secure, auditable system. Replace shared drives and manual access controls with intelligent document management built for regulated environments.
We help financial services and wealth management businesses to transform their document management processes, improve information governance, and maintain audit readiness.
Drive productivity to the next level
M-Files helps financial services and wealth management providers streamline business processes to unlock unprecedented productivity.
- A single source of truth: Eliminate information silos and ensure everyone has access to the latest version of each document. M-Files can connect to existing repositories such as network drives or SharePoint, creating a one-stop gateway for your team to find the documents they need.
- Faster information retrieval: By organising information utilising metadata rather than folders, M-Files allows your team to quickly locate critical documents such as client records, file notes, financial product information, or internal policies, minimising downtime and boosting productivity.
- Automate business processes: Automating business processes such as review and approval of client Statement of Advice documents using M-Files workflows streamlines operations, reduces manual processing errors, and ensures compliance with internal business rules.
- Natively integrated with Microsoft 365: Create documents from within M-Files using your familiar M365 desktop apps. Save emails from Outlook to M-Files with metadata such as client and financial product, enabling unprecedented visibility over client correspondence.
- Records management and retention made simple: M-Files supports structured records management to ensure your business complies with its record keeping obligations. Apply retention rules based on document type, client, or regulatory requirement. Automatically archive records when files are closed. Schedule automatic destruction of records when a retention period expires.
Supporting a culture of compliance
M-Files is built specifically with regulatory compliance in mind, allowing you to reduce risk and approach audits with confidence.
- The gold standard for SOP and controlled document management: M-Files ensures that your team only ever sees the latest approved version of SOPs, policies, and other controlled documents. Automated workflows speed up document review and approval, with superseded versions automatically superseded. M-Files sets the standard for document control, saving admins hours for each document revision.
- Automated document training records: "I didn't see that SOP". Guard against litigation exposure with automated training assignments linked to new and updated SOPs, policies and other important quality documents. Easily track completed, pending, and overdue document training assignments with M-Files.
- Audits made easy: M-Files maintains tamper-proof audit trails of who worked on a document and when. M-Files' metadata structure makes it easy to locate and export sets of documents when requested by auditors, saving on time and cost.
- Rigorous access controls: M-Files automatically applies access controls to restricted information, ensuring that only authorised users have access. Automatic permissions can be activated by context, such as a document's class, offering granular control over who can access what. Unlike other platforms, because permissions are applied automatically, M-Files does not require constant administrator oversight to manage access permissions.
Easier client collaboration
Drowning in emails between your team and your clients? Having trouble tracking which documents have been shared with a client? We can help.
M-Files Hubshare is a dedicated platform designed for streamlined content sharing and collaboration. Hubshare is ideal for financial services and wealth management businesses, especially when sharing documents with clients:
- Reduce dependence on email:
Hubshare allows for easy, secure sharing of documents stored within M-Files. Moreover, when a recipient opens a document within Hubshare, it is
always
the latest version.
- Enhanced security:
Hubshare allows you to control access to sensitive information, ensuring only authorised recipients can view or edit documents. Hubshare eliminates the risk of sensitive information being intercepted when transmitted via email.
- Seamlessly share and receive documents—without email attachments:
Clients can receive documents like a draft Statement of Advice for their review. Clients can upload documents directly into your organisation's M-Files. An M-Files workflow can notify the relevant team member that a document has been received.
- Personalised client experience: Create branded, customised hubs (web portals) for each client, enabling a professional and tailored experience. Hubs can be tailored to specific client needs, offering access to relevant documents, communication channels, and task lists.
With M-Files Hubshare, financial services and wealth management businesses are empowered to streamline workflows, improve information security, and cultivate stronger relationships with clients, ultimately contributing to reduced risk and enhanced operational efficiency.
Interested?
Our clients
Our M-Files solutions are trusted by our clients
