Our Story

Innovative Content Management. Evolving alongside you

Introduction

We are Innovative Content Management, an Australian consulting firm specialising in enterprise content management solutions. We offer tailored solutions for efficient digital document and content management using M-Files, a renowned enterprise content management system trusted by clients in over 100 countries.

Mission

Our mission at Innovative Content Management is to make organisations more economically, environmentally, and socially sustainable. We are passionate about making real, positive differences to individuals and their organisations. By leveraging the M-Files platform, we help organisations enhance knowledge their workers’ lives by achieving greater productivity and an enhanced work-life balance.

Guy doing document management on his monitor

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Purpose

The team at Innovative Content Management has a proud history of working collaboratively with our clients to optimise their M-Files solution. Formerly Ellyard Enterprises, over the past 23 years we have successfully implemented hundreds of document management software solutions. We pride ourselves on supporting our clients through highly-personalised service, comprehensive post-implementation training services, and ongoing system monitoring and review.

We look forward to guiding you through a tailored pathway to unprecedented workplace productivity. Contact us for a no-cost consultation to discuss how M-Files can transform your work practices for the better.

Leadership Team

We have a dedicated team of M-Files-certified specialists with extensive experience in M-Files configuration and system administration.

With Innovative Content Management, you can be assured of being delivered a quality solution that has been developed by our experts specifically for your organisation’s needs. Meet Matthew and Rowena, the ICM leadership team.

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Matthew Lamont

Managing Director, Technical Services

Matthew leads our technical services team. He works closely with clients to ensure their M-Files system performs optimally and adapts to evolving business needs. Matt holds a PhD in management and prior to commencing at Innovative Content Management worked in government social policy and spent 17 years lecturing in university business schools in the fields of tourism management and strategic planning. Matt’s expertise in adult learning, business strategy, project management and corporate IT systems help to ensure Innovative Content Management clients are well-supported.

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Rowena Lamont
Director, Sales & Marketing

Rowena leads our Sales and Marketing team. Rowena is a customer service specialist with strong communication and problem-solving skills which enable her to tailor innovative business solutions. She holds a Bachelor of Policing and has had diverse career experience in public service roles. Rowena previously served in the New South Wales Police Force for 14 years, including secondments into specialist teams where she gained extensive insights into IT security. Rowena has also worked in compliance roles within local government. Rowena has a strong aptitude for understanding client needs and looks forward to helping your organisation turbocharge its productivity with an M-Files solution.

USP

Eliminate information chaos with Innovative Content Management

Let the team at Innovative Content Management streamline your organisation’s document and information management with a tailored M-Files solution. Our diverse experience across a wide range of sectors means we are well-placed to guide you through the M-Files implementation process. We understand the importance of listening to our client’s needs and taking a collaborative approach to devising an effective information management solution. We value close working relationships with our clients and we are committed to supporting your M-Files journey in the long run. Talk to us today about what M-Files can do for your organisation.

Our clients

Our M-Files solutions are trusted by our clients

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“At Rinstrum the biggest benefit we have gained from M-files beyond document management is the work flows. They improve our ability to track processes, assignments and link documents related to the object. We use it across many aspects of the business from project data storage, work orders, administration through to stock takes. It is a great tool and easily configurable.”

Leanne Pearson, Director – Rinstrum Smart Weighing
"As a recent convert to M-Files, working closely with Matt and Rowena from Innovative Content Management, our business is already experiencing a transformative impact on our data management processes. [...] In conclusion, I strongly endorse reaching out to Matt and Rowena at Innovative Content Management and adopting M-Files as the superior solution for organising your business's document management processes. Even for a new user like me, it's a game-changer."

Pete Smith, Director – HVH Advisory Group
"M-Files has been instrumental in streamlining our processes since its installation in 2015. Our documents are now organised, easily accessible and secure which has significantly improved the productivity and efficiency of all departments in our business."

Sue Phillips, Administration/Payroll Manager – Maltec Engineering
Working with the exceptional team of Matt and Rowena from Innovative Content Management has truly transformed our business operations. Their commitment to understanding our unique needs and delivering tailored solutions has been invaluable, and we can't thank them enough for their exceptional service. M-Files and the dynamic duo of Matt and Rowena have become integral partners in our success, and we wholeheartedly recommend them to any organisation looking to streamline their processes and achieve greater efficiency.

Dee Pannell, CEO – Sun City Legal Services

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ENHANCED PRODUCTIVITY

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Contact Us

sales@innovativecontent.au

Our Story

Introduction

Mission

Purpose