The Business Case For Enterprise Content Management

A Collection of Information Management and Enterprise Content Management (ECM) Research Data showing the Business Case For Enterprise Content Management

The Information Management or Enterprise Content Management (ECM) market is experiencing rapid growth due to a “perfect storm” of events and technologies that make ECM invaluable. The influx of highly diverse content from a variety of systems and repositories points to the urgent need for companies to invest in content management in order to take control of all types and sources of content.

Companies are looking to Information Management, or ECM, systems to create order where there is chaos, and given the vast amount of data and content they seek to analyze, maintain and store on a daily basis, content management is providing organizations with the means for them to take control, creating workflows that allow their employees to be more effective and efficient while complying with regulatory rules and regulations.

This white paper cites analyst research groups, industry organizations and trusted media sources that address information management challenges such as big data, mobility and the cloud in order to provide insight on how organizations can leverage ECM for positive outcomes. Overall, Information Management allows organizations to use new and existing sources of content to drive higher levels of efficiency and improve productivity. In addition, it secures organizations from potentially devastating data breaches and data losses and controls access to confidential information.   Read on as we outlay part of the business case for enterprise content management.

Factors Driving Deployments of ECM Solutions

The struggle to manage and make sense out of large volumes of data continues to increase the viability of ECM systems as an effective tool for achieving information management goals.

Enterprise Content Management

In a 2018 Industry Watch report by AIIM, respondents still felt that some types of information were “chaotic” or “somewhat unmanaged” in their organization.

Content Management

Content Strategy is Foundational

Forrester survey, respondents state the top three contributing factors to an unsatisfactory ECM implementation as:

Content Strategy

Content Strategy

The ROI on ECM

The undeniable value proposition of ECM continues to be its highly effective ability to efficiently organize, secure and process information from a growing number of sources. According to Nucleus Research, the ROI for ECM continues to skyrocket.

Business Case For Enterprise Content Management

Security Breach: Unauthorized File Sharing Solutions and Paper

Employees continue to put confidential company information at risk by using paper and personal file sharing apps—even when the use of such tools is banned.

Unregulated use of these apps represents a serious security and compliance threat since staff can share sensitive information externally or store documents on their personal devices outside of the organization’s governance.

Organizations must strike the right balance between providing technology that enables collaboration and easy information access with compliance measures.

Unauthorised File Sharing

The Paper Chase

While many businesses have made great strides in their efforts to become a “paperless office,” it’s clear that we’re just not there yet. It’s apparent that companies still rely heavily on paper, which requires printing, copying and filing, creating a ripple effect that impacts enterprise-wide productivity and the ability to meet critical deadlines, and in the end, can lead to a measurable loss of revenue.

Paperless Office

Empowering the Mobile Workforce

The cloud and mobile devices have become powerful and empowering platforms for employees to access the information they need, from anywhere in the world. However, the trend towards BYOD (bring your own device) is something that many companies are struggling to manage.

Mobile Workforce

Time for Cloud is NOW

84% of organizations think about moving over to cloud or hybrid implementations during 2018. (Source: AIIM)

70% of enterprises worldwide will be running a cloud office suite by 2021. (Source: Gartner)

57% of organizations prefer subscription-based models. (Source: AIIM)

Information Chaos Needs To Be Tamed

Organizations are struggling to manage their information and documents. The volume of data is increasing and so is the number of systems and repositories where information is stored. Most of the business-critical content still remains outside of content management systems.

Information Management

Conclusion

Information Management or ECM solutions continue to provide organizations with a proven and reliable solution to effectively capture, store, manage and share content. As ECM technology continues to evolve and mature, organizations will be able to leverage content management for more functional applications that also support partners, customers and other external stakeholders. The next generation information management platforms will continue to enable companies to address critical concerns, including security, compliance and managing the accelerated creation of content from many sources, including mobile devices.

The issues and statistical data provided in this paper build the case for the implementation of an information management system to mitigate risk due to data loss, compliance failures, general operational inefficiency, but also to avoid potential legal fallout by creating a systematic and organizational culture of efficiency.

For more information on how we can help your organisation please email: peter@documentmanagementsoftware.com.au or visit www.documentmanagementsoftware.com.au


Peter Ellyard

Having spent over 20 years immersed in the document management software industry I have found that by offering a simple to use, highly effective electronic document management solution (knowledge management software) we increase productivity dramatically. Typically by an hour per person, per day! This is not rocket science, just a simple way to streamline your day to day information needs.